Data Protection & Privacy

Introduction

At Shak Dental Hygienist (“we”, “our”, “us”), we are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, store and protect your personal information when you visit our website or contact us through our online forms.

Who We Are

Information We Collect

We may collect and process the following information:

• Your name
• Email address
• Telephone number
• Information submitted through contact forms
• Information relating to appointment enquiries
• Website usage information such as IP address, browser type and pages visited through analytics tools

How We Use Your Information

We use your information to:

• Respond to enquiries and appointment requests.
• Provide information about our dental hygiene services.
• Communicate with you regarding appointments or requests.
• Improve our website and user experience.
• Maintain the security and performance of our website.

We will never sell your personal information to third parties.

Lawful Basis for Processing

Under UK GDPR, we process your information under the following lawful bases:

Sharing Your Information

We may share your information with trusted third-party service providers who help us operate our website or manage enquiries.

We require all third parties to respect the security of your personal information and to process it in accordance with the law.

We do not sell or rent your personal information to third parties.

Website Analytics and Cookies

Our website may use cookies and analytics services such as Google Analytics to understand how visitors use the website and improve user experience.

Cookies are small files stored on your device. You may disable cookies through your browser settings if you prefer.

Where required, we will request your consent before placing non-essential cookies on your device.

Data Security

We take appropriate technical and organisational measures to protect your personal information from unauthorised access, loss, misuse or disclosure.

However, no method of internet transmission or electronic storage is completely secure, and therefore we cannot guarantee absolute security.

Data Retention

We only retain personal information for as long as necessary to fulfil the purposes for which it was collected or as required by law.

Enquiry information submitted through our website will typically be retained for up to 12 months unless further communication or treatment arrangements require longer retention.

Your Rights

Under UK data protection law, you have the right to:

To exercise any of these rights, please contact us using the contact details provided on our website.

Complaints

If you are unhappy with how we handle your personal information, you have the right to lodge a complaint with the Information Commissioner's Office (ICO).